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Web Design & MarketingOrlando, Florida

Reputation Management

Review Generation & Reputation Management in Orlando, FL

Your star rating is the first thing a customer sees in the map pack and one of the strongest signals Google uses to rank you there. A business with 120 recent reviews at 4.8 stars wins the call over one with 9 reviews from three years ago — every time.

LD Web Design and Marketing sets up a simple, compliant review-request process for your happy customers, monitors new reviews across Google and other listing sites, and helps you respond so your rating keeps working for you.

What's included

Review request system

Text and email requests sent to customers after a job, with a direct link to your Google review page.

Monitoring across sites

New reviews on Google, Facebook, Yelp and industry directories surfaced in one place so nothing slips by.

Response drafting

Professional replies to positive and negative reviews — quick to approve, on-brand and mindful of what a public response should and shouldn't say.

AI-assisted monitoring

On Signature plans and above, review sentiment and response suggestions are tracked automatically and reviewed by a real person.

Review widgets

Your best reviews displayed on your website where they help conversion most.

Reporting

Review count, average rating and velocity tracked in your dashboard next to rankings and leads.

Get your free growth plan

Tell us about your business. We'll review your Google presence and website and come back with a plan — usually within one business day.

What are you interested in? *

Free, no obligation. We never sell or share your information.

Why it matters

  • Higher rating, higher rank

    Review quantity, recency and rating all factor into local rankings. More good reviews means more map-pack visibility.

  • More calls from the same traffic

    When you show up next to competitors, the rating decides who gets the click.

  • Bad reviews handled calmly

    A prompt, professional response to a negative review often matters more to prospects than the review itself.

  • Compliant by design

    We follow Google's review policies and FTC guidance — we ask all customers, never gate or incentivize, and never post fake reviews.

I had a website for 10 years and didn't see the importance of it until I gave L&D a chance.
MariaHome Renovation Business Owner
I have much less stress letting the leads pile on without having to do everything myself.
MartyBarber Shop Owner

Not sure which plan fits?

Tell us about your business and we'll recommend one — free.

Before you book

Frequently asked questions

How do you get more reviews?
By asking every customer at the right moment with a direct link. Most businesses simply never ask. Our system automates the request by text and email after each job or visit.
Is it allowed to ask customers for reviews?
Yes, as long as you ask everyone and don't offer incentives or filter out unhappy customers. We set up the process to comply with Google's policies and FTC guidelines.
Can you remove negative reviews?
Only reviews that violate Google's policies can be flagged for removal, and Google makes that decision. What we can do is respond professionally and bury a bad review under a steady flow of good ones.
What does reputation management cost?
Review generation and monitoring is $99/mo à la carte, and included in our Momentum plan and above.

Want to know where you stand right now?

Free strategy call. We'll show you exactly what's holding your Google presence back and what we'd fix first.

Want more 5-star reviews?

Free strategy call, no obligation. Tell us about your business and we'll take it from there.

Prefer to pick a time? Book a free strategy call

Call nowFree growth plan